Travel Insurance Cover Frequently Asked Questions
Answers to Your Travel Insurance Questions
If you’ve never used travel insurance before—or even if you have—it’s likely that you have some questions about how travel insurance works, how to choose the right policy, and whether it’s worth it for you to purchase it at all.
We’ve compiled the most frequently asked questions from our customers here to help you understand travel insurance and its benefits and select the right level of cover for your needs. You’ll also find answers about how make a claim, as well as how the claims process works.
Finally, we’ve provided a few tips and useful links to help keep you safe and healthy while traveling.
Answer your questions about the benefits that travel insurance provides, as well as how you can select the best cover for your needs. Also, learn about the different ways you can tailor your cover for specific situations, such as if you plan to participate in sporting activities or if you plan to be travelling for an extended period of time. See Cover FAQs
Find out how Cover-More's claims process works, including what you need to do to make a claim, how long it usually takes to settle a claim, and what supporting documents you need to provide in order to get your claim resolved as quickly as possible. See Claims FAQs
Did you know that you can get travel insurance from Cover-More even if you have an existing medical condition? Find out the details about how to get cover in this cirucumstance, and get more information about the emergency medical and dental benefits provided through your policy.
See Medical FAQs
Learn about how to stay safe while you travel and connect to important resources that will help you keep informed before and during your trip. In addition to general safety tips, we've provided links to sites with valuable information about advisories and alerts for specific destinations.
See Tips & Links
If you have a question that we haven’t answered here, or if you need help with any of your travel insurance needs, please contact us at (0800) 500 225.
We look forward to helping you enjoy safe and happy travels.