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Global events and government advice might affect your upcoming trip and travel insurance cover. Read the big print arrow_forward

Where are you going?

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When do you depart?

When do you return?

Duration of each trip?

Age of each traveller?

Contact Us

If you have any questions or comments, please contact us using the most relevant method below.

Customer Service	Claims	Emergency Assistance
Phone: 0800 500 225 Email: [email protected]	Phone: 0800 500 225 Email: [email protected] Submit a claim online	Find the emergency contact number for the country you’re calling from

If calling from overseas: +64 (0) 9 308 2120

Address

Cover-More Travel Insurance
Level 18
125 Queen Street
Auckland 1010
New Zealand

(Please Note: whilst we can receive your documents, we cannot process claims in person)

P.O. Box: 105-203
Auckland City 1143
New Zealand

Find global contact information for our 24-hour emergency assistance team here.

Get in touch here.

Do you feel that your claim has not been handled properly? We would like to hear from you. Please use our guide to lodging a complaint.