Home / Contact Us

Contact Us

If you have any questions or comments, please contact us using the most relevant method below.

Customer Service Claims Emergency Assistance
Phone: 0800 500 225

Phone: 0800 500 225
Submit a claim online

Find the emergency contact number for the country you’re calling from

If calling from overseas: +64 (0) 9 308 2120
 

Address

Physical address:

Cover-More Travel Insurance
Level 18
125 Queen Street
Auckland 1010
New Zealand

(Please Note: whilst we can receive your documents, we cannot process claims in person)

Postal address:

P.O. Box: 105-203
Auckland City 1143
New Zealand
 

24/7 Emergency Assistance

Find global contact information for our 24-hour emergency assistance team here.
 

Become an Agent

Get in touch here.
 

Got a Complaint?

Do you feel that your claim has not been handled properly? We would like to hear from you. Please use our guide to lodging a complaint.