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Contact Us

If you have any questions or comments, please call, or email us, as Cover-More would love to hear from you.

Customer Service Claims Emergency Assistance
Phone: 0800 500 225

Phone: 0800 600 115
Submit a claim online

Find the emergency contact number for the country you’re calling from

If calling from overseas: +64 (0) 9 308 2120


Physical address:

Cover-More Travel Insurance
Level 7
Tower 2
205 Queen Street
Auckland 1010
New Zealand

Postal address:

P.O. Box: 105-203
Auckland City 1143
New Zealand

24 / 7 Emergency Assistance

Find  global contact information for our 24-hour emergency assistance team

Become an Agent

Get in touch here

Got a Complaint?

Do you feel that your claim has not been handled properly? We would like to hear from you. Please use our guide to lodging a complaint.


Send Us an Email

Simply fill in the form below for any travel insurance comments or queries you have. We aim to respond to your message within 24 hours.