Travel Alerts: Advice on World Events Affecting Claims
Certain events, such as natural disasters may affect your travel. Below are links to information about how recent events will affect your claims.
Following is advice regarding claims related to specific events and travel providers. Should you have any questions, please contact us at 0800 500 225
World events claims advice
2024: Current updates
19 July 2024 - Global IT Outage
2023
15 November 2023 (Updated 20 December 2023) - Iceland Volcano Activity (Previously Geldingadalir Volcano Warning)
15 November 2023 - Tropical Cyclone Mal
20 October 2023 - Current situation in Lebanon
9 October 2023 - Attack on Israel
14 September 2023 - Morocco Earthquake
10 August 2023 - Hawaii Wildfires
3 July 2023 - French Riots
14 February 2023 - Cyclone Gabrielle
10 February 2023 - Earthquake in Turkey
2022
20 December 2022 - Civil Unrest and Riots in Peru
29 November 2022 - Hawaii Mauna Loa
July 2022 - High Risk Destinations & Sanctioned Countries
3 March 2022 - Attacks on Ukraine
25 February 2022 - Overseas Travel: COVID-19 - Update
2021
No alerts
2020
19 March 2020 - Overseas Travel: Coronavirus
2 March 2020 - Travel to Iran: Coronavirus
3 February 2020 - Travel to China: Coronavirus
28 January 2020 - Coronavirus
9 January 2020 - Australian Bushfires
Archive
10 Dec 2019 – New Zealand White Island Volcano
18 Nov 2019 – Air New Zealand Schedule Changes
6 Sep 2019 – Measles Outbreak
8 Aug 2019 – Hong Kong Protests
19 Mar 2019 – Christchurch terror attack
14 Mar 2019 – Boeing 737 operations temporarily grounded
12 Dec 2018 – Update regarding Air New Zealand maintenance engineers strike
10 Dec 2018 – Air New Zealand maintenance engineers strike
22 Aug 2018 – Hurricane Lane
20 Aug 2018 – Update regarding Zika Virus
6 Aug 2018 – Indonesian seismic activity
27 July 2018 – Mount Aoba
29 Jun 2018 – Update regarding Mt Agung
7 May 2018 – Kilauea Volcano
9 Apr 2018 – Cyclone Keni
6 Apr 2018 – Philippines island of Boracay
15 Feb 2018 – Cyclone Gita
31 Oct 2017 – Virgin Australia flights to Samoa from Auckland
21 Sep 2017 – Mexico Earthquake
19 Sep 2017 – Mt Agung Bali Indonesia
18 Sep 2017 – Auckland Airport Fuel Crisis
28 Aug 2017 – Hurricane Harvey
28 Sep 2016 – Mt Rinjani Ash Cloud
5 Jul 2016 – Airport Security Strikes
6 Apr 2016 – Cyclone Zena
21 Mar 2016 – Australian Airport Strikes
22 Feb 2016 – Cyclone Winston
28 Jan 2016 – Zika Virus