Advice on world events affecting claims

Certain events, such as natural disasters may affect your travel. Below are links to information about how recent events will affect your claims.

Following is advice regarding claims related to specific events and travel providers. Should you have any questions, please contact us at 0800 500 225

World events claims advice

18 Aug 2020 - Overseas Travel: COVID-19 - Update

19 Mar 2020 - Overseas Travel: Coronavirus

2 Mar 2020 - Travel to Iran: Coronavirus

3 Feb 2020 - Travel to China: Coronavirus

28 Jan 2020 - Coronavirus

9 Jan 2020 - Australian Bushfires

10 Dec 2019 - New Zealand White Island Volcano

18 Nov 2019 - Air New Zealand Schedule Changes

6 Sep 2019 - Measles Outbreak

8 Aug 2019 - Hong Kong Protests

19 Mar 2019 - Christchurch terror attack

14 Mar 2019 - Boeing 737 operations temporarily grounded

12 Dec 2018 - Update regarding Air New Zealand maintenance engineers strike

10 Dec 2018 - Air New Zealand maintenance engineers strike

22 Aug 2018 - Hurricane Lane

20 Aug 2018 - Update regarding Zika Virus

6 Aug 2018 - Indonesian seismic activity 

27 July 2018 - Mount Aoba

29 Jun 2018 - Update regarding Mt Agung

7 May 2018 - Kilauea Volcano

9 Apr 2018 - Cyclone Keni

6 Apr 2018 - Philippines island of Boracay

15 Feb 2018 - Cyclone Gita

31 Oct 2017 - Virgin Australia flights to Samoa from Auckland

21 Sep 2017 - Mexico Earthquake 

19 Sep 2017 - Mt Agung Bali Indonesia

18 Sep 2017 - Auckland Airport Fuel Crisis 

28 Aug 2017 - Hurricane Harvey 

28 Sep 2016 - Mt Rinjani Ash Cloud

5 Jul 2016 - Airport Security Strikes

6 Apr 2016 - Cyclone Zena

21 Mar 2016 - Australian Airport Strikes

22 Feb 2016 - Cyclone Winston

28 Jan 2016 - Zika Virus