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Australia Airport Strikes

Issued: 21/03/2016

This advice applies to customers who are concerned about, or may be affected by the strike action proposed for the 24th of March 2016 by a number of Australian Public sector staff.

Background

The article below was reported on the 20th of March and advises of major disruption of a number of services provided by the Australian Public sector.

http://www.stuff.co.nz/travel/travel-troubles/78079861/easter-travellers-to-be-hit-by-airport-strike

The largest strike in Australian public sector's two year industrial battle is set to disrupt the Easter travel plans of thousands of people across Australia. The first round of industrial action will begin on Monday when staff at Medicare, Centrelink, the Tax Office, Defence, the Bureau of Meteorology, the Department of Prime Minister and Cabinet and the Bureau of Statistics, will strike for 24 hours. Immigration, Border Protection and Agriculture workers will then walk off the job at international airports for 24-hours on Thursday March 24 - the day before Good Friday

Your policy provides a number of benefits, conditions, limits and exclusions that may be relevant to Your travel plans. You should read the Policy Wording which outlines the extent of Your travel insurance cover. Some words used in this document have a special meaning as defined in the Policy Wording.

For all policies issued before the 21st of March 2016

  • If Your policy contains Amendment or Cancellation cover, there is cover (up to the nominated policy limits) for Your reasonable Amendment or Cancellation costs (whichever is lesser) if Your existing travel plans are affected by this event and you caught up in the strike.
  • If You have already departed on the Journey, there is cover available for reasonable Additional hotel accommodation and transport expenses You incur as a result of the strike action.
  • There is no cover for Amendment or Cancellation costs or Additional transport or hotel accommodation costs if Your existing travel plans are not directly affected by the strike.
  • There is no cover available for any portions of Your Journey that have been utilised.

Claims can be submitted through our online claims portal: https://claims.covermore.co.nz/.

Remember, You must take all reasonable steps to mitigate Your out of pocket expenses. We encourage You to speak with Your travel agent or transport provider as soon as possible to minimise Your out of pocket expenses.

Policy cover for policies issued on or after the 21st of March 2016

Travel insurance provides cover for unforeseen events only. 

  • There is no cover for additional expenses, amendment or cancellation costs for policies issued on or after the 21st of March 2016 as the strike is no longer deemed an unforeseen event.
  • If You decide to change Your travel plans, we encourage You to speak with Your travel agent or Transport Provider as soon as possible to minimise Your out of pocket expenses.

Important general advice

This information must be read in conjunction with the Policy Wording as certain terms, conditions, limits and exclusions apply. These terms, conditions, limits and exclusions are detailed in the Policy Wording and in particular we draw Your attention to ‘The Benefits’ and ‘General Exclusions’ sections of the Policy Wording.

Contact us

If You are overseas and require travel or medical assistance, please contact our 24 hour Emergency Assistance team on +61 (2) 8907 5240. If You have any further enquiries please contact our Customer Service team on 0800 500 225 between 8.30am and 17.30pm Monday to Friday and between 10am and 14.00pm Saturday