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      Home / Important Information Regarding: Thailand Bans Travel to Cambodia – June 2025

      Important Information Regarding: Thailand Bans Travel to Cambodia – June 2025

      Issued: 25 June 2025

      Background

      On the 24th of June 2025, the Thai government announced that they will be restricting travel to neighbouring Cambodia for tourists or anyone that is not deemed as undertaking essential travel.

      In a further statement from the Thai army, it has been confirmed that these measures are now being implemented, with all non-essential travel between Thailand and Cambodia being halted as of 24th of June 2025.

      If you have been direct affected by this event and need medical assistance, please call our 24 hour emergency assistance team immediately on +61 2 8907 5240. We further urge you to pay close attention to the local media and emergency services.

      Policy coverage:

      Costs that are not covered by your policy 

      • There is no cover for claims arising as a result of war, invasion, act of foreign enemy, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection or military or usurped power.
      • There is no cover for claims arising from any government intervention, prohibition, sanction, regulation or restriction or court order.

      Free Extension of Insurance

      If the relevant time of your current trip pre-dates this travel advice and your travel is disrupted due to this event, impacting your ability to return home on your policy end date, your policy will freely extend until you are physically able to return home as soon as it becomes possible.

      Important general advice

      This information must be read in conjunction with the Policy Wording as certain terms, conditions, limits, sub-limits and exclusions apply. These are detailed in the Policy Wording and in particular we draw your attention to ‘The Benefits’, ‘Policy Conditions’ and ‘General Exclusions’ sections of the Policy Wording.

      Contact us

      If you are travelling and require travel or medical assistance, please contact our 24 hour emergency assistance team on +61 28907 5240.

      For any general enquiries regarding the event please contact our Customer Service team on 0800 500 225 between 8.30 am and 5.15 pm Monday to Friday, 10 am to 1.45 pm Saturday